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Lisbeth Calandrino

Associate Publisher & Social Media Director
Fabulous Floors Magazine
Lisbeth Calandrino is Associate Publisher and Social Media Director of Fabulous Floors Magazine, an international consumer magazine. She is known for creating custom-tailored training programs for businesses. These include Building Loyal Customer Relationships, Sales and Customer Service for the New Millenium; her programs cover every aspect of retail for manufacturers, wholesalers and distributors. She is also the author of Red Hot Customer Ser ...Read More

Lisbeth Calandrino

Associate Publisher & Social Media Director
Fabulous Floors Magazine
Lisbeth Calandrino is Associate Publisher and Social Media Director of Fabulous Floors Magazine, an international consumer magazine. She is known for creating custom-tailored training programs for businesses. These include Building Loyal Customer Relationships, Sales and Customer Service for the New Millenium; her programs cover every aspect of retail for manufacturers, wholesalers and distributors. She is also the author of Red Hot Customer Ser ...Read More

Lisbeth Calandrino

Associate Publisher & Social Media Director
Fabulous Floors Magazine
Lisbeth Calandrino is Associate Publisher and Social Media Director of Fabulous Floors Magazine, an international consumer magazine. She is known for creating custom-tailored training programs for businesses. These include Building Loyal Customer Relationships, Sales and Customer Service for the New Millenium; her programs cover every aspect of retail for manufacturers, wholesalers and distributors. She is also the author of Red Hot Customer Ser ...Read More

Lisbeth Calandrino

Associate Publisher & Social Media Director
Fabulous Floors Magazine
Lisbeth Calandrino is Associate Publisher and Social Media Director of Fabulous Floors Magazine, an international consumer magazine. She is known for creating custom-tailored training programs for businesses. These include Building Loyal Customer Relationships, Sales and Customer Service for the New Millenium; her programs cover every aspect of retail for manufacturers, wholesalers and distributors. She is also the author of Red Hot Customer Ser ...Read More

Islander C

Most every business person knows that developing relationships is the best way to build business. Bringing in new customers isn’t actually that difficult to do, it's keeping them after the sale where businesses fail. Since 85% of business comes from referrals, you must work those ‘sold customers’ to ...

Islander C

This two and half hour workshop is an excellent opportunity to network and build peer to peer professional relationships within the natural stone industry. This is an interactive session designed to engage participants in our mission to recruit, retain and advance women in their careers. Discussion ...

Islander G

Are you wondering how other owners solve their business problems? This is a group of seasoned retailers that have survived through tough times by using their years of experience and new retail tools to continue to grow their business. The 90 minutes session will be defined by 4 topics: • How to hire ...

Off-site (Location Bayside E/F in shuttle area)

The Zappos Tour Experience is a 90-minute glimpse into the Zappos culture, ending with a Q&A session with Zappos representatives. What can smaller retailers learn from Zappos to improve the culture in their own store. Get an inside look into the everyday work life on the Zappos campus. Say hello to ...

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